I, Charlotte Cooke, am the data controller responsible for making decisions about how I use your personal information. If you have any questions or comments on this policy, you can:
I need to collect and use certain Personal Data to provide the Services to you and fulfil the promises I make to you in the Terms of Service:
In addition, I have and rely on a legitimate interest in using your Personal Data as follows:
I will only use your Personal Data to do the following if I have your consent:
While you may disable the usage of cookies through your browser settings, I currently do not respond to a "Do Not Track" signal in the HTTP header from your browser due to the lack of industry standard on how to interpret that signal.
I will not share any Personal Data that I have collected from or regarding you except as described below:
Information Shared with Third Parties. I share Anonymous Data with third parties for industry and market analysis. I may share Personal Data with my third-party publishing partners for their direct marketing purposes only if I have your express permission. I do not share Personal Data with any other third parties for their direct marketing purposes.
Information Disclosed for my Protection and the Protection of Others. I cooperate with government and law enforcement officials or private parties to enforce and comply with the law. I only share information about you to government or law enforcement officials or private parties when I reasonably believe necessary or appropriate: (a) to respond to claims, legal process (including subpoenas and warrants); (b) to protect my property, rights, and safety and the property, rights, and safety of a third party or the public in general; and (c) to investigate and stop any activity that I consider illegal, unethical, or legally actionable.
If I transfer your Personal Data from the European Economic Area (EEA) to other countries, including the USA, I ensure that a similar degree of protection is provided to your Personal Data as within the EEA by ensuring that at least one of the following safeguards is implemented:
I have appropriate security measures in place to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, improperly altered or disclosed. I will also limit access to your Personal Data to agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on my instructions and they are subject to a duty of confidentiality. I have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where I am legally required to do so.
When I no longer need to use your Personal Data and there is no need for me to keep it to comply with my legal or regulatory obligations, I will either remove it from my systems or anonymise it so that it can no longer be associated with you.
You have certain rights in relation to your Personal Data. In order to exercise these rights, please contact me at:
If you are a user based in the EEA (or in any country that mandates similar rights), you can:
The law provides exceptions to these rights in certain circumstances. Where you cannot exercise one of these rights due to such an exception, I will explain to you why.
I offer you choices regarding the collection, use, and sharing of your Personal Data and I will respect the choices you make. Please note that if you decide not to provide me with the Personal Data that I request, you may not be able to access all of the features of the Services.
I aim to provide the information or complete the outcome you request within 30 days.
I won't give away a specific location (this is the internet, after all), but I am based in Kent and cover across the South East of England and the following areas:
I cover the South East of England and the following areas: